Shipping Info

Artsy Plush Shipping Information

At Artsy Plush, we're dedicated to ensuring that you receive your orders seamlessly and efficiently, no matter where you are in the world. Here's everything you need to know about our shipping policies and options:


Shipping Options:

  • Standard Shipping: This is our go-to method for shipping most items. For orders within the USA, expect your delivery within 2 - 5 business days. Our international friends can anticipate their artsy finds arriving within 10 - 30 business days.

  • Economy Shipping: Available for select items in the USA, with a delivery window of 4 - 8 business days.

  • Free Shipping: We are thrilled to offer free shipping on all orders to the USA and Canada, making it easier for you to enjoy our plush collection.


Additional Details:

  • On Schedule Deliveries: We proudly deliver more than 97% of our packages on time. However, unforeseen circumstances such as severe weather conditions, customs delays, or incorrect addresses can affect delivery times.

  • PO Box Deliveries: Ensure to include the full ZIP code to avoid any delivery hiccups.

  • Tracking Information: We’ll email you a tracking link once your order is ready to ship, so you can follow its journey to your doorstep.

  • Delivery Information Accuracy: To avoid delays, please double-check your delivery information for accuracy. Incorrect or incomplete information may lead to delays.


Customs and Duties:

  • International Orders: Please be aware that customs policies vary by country. While some countries do not charge import fees, others might. The price on our website does not include taxes, and you may be responsible for duties and taxes upon the arrival of your order. These fees are determined by your local customs office.


Assistance and Support:

Experiencing issues or have questions? Our dedicated support team is here to help. Contact us for assistance with shipping, order modifications, or if your package does not arrive as expected. We're committed to ensuring your satisfaction, offering to resend or refund per your preference should there be any issues.


Thank you for choosing Artsy Plush. We can't wait for you to unbox your next home decor favorite!